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Frequently Asked Questions

Services > Frequently Asked Questions


  • Unbundled Rate (Know Where Your Money Goes?)
  • Salient Features of EPIRA
  • How Electricity Gets into your Home?
  • Fridge Facts

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    Unbundled Rate (Where your money goes?)

    Generation Charge
  • Ito ay ibinabayad sa kuryenting binili mula sa National Power Corporation.


  • Transmission Charge
  • Ito ay ibinabayad sa TRANSCO sa paghatid ng kuryente mula sa mga planta patungo sa pasilidad ng SUKELCO.


  • System Loss Charge
  • Ito ay halaga ng kuryente na nawala dahil sa technical at non-technical loss na itinakda ng RA 7832 at bahagi sa ibinabayad na kuryenting binili sa NPC.


  • Distribution Charge
  • Ito ay ibinabayad sa SUKELCO para sa pagmintina sa mga pasilidad, pagtayo ng mga linya, at pag-operate sa distribution system.


  • Supply Charge
  • Ito ay para sa serbisyong ginagampanan ng SUKELCO tulad ng billing, collection at customer assistance.


  • Metering Charge
  • Ito ay bayad sa halaga ng kontador at sa pagmintina dito.


  • Universal Charge
  • Ito ay ibinabayad sa Power Sector Asset and Liabilities Management Corp. (PSALM), isang korporasyon ng gobyerno na nilikha ng RA 9136.


  • Power Act Reduction
  • Ito ay halaga na ibinabawas sa singil ng kuryente para sa residential customers ayon sa RA 9136.


  • Loan Rate Reduction
  • Ito ay halaga na ibinabawas sa singil dahil sa pag-ako ng PSALM sa mga utang ng SUKELCO.


  • Lifeline Subsidy Charge
  • Ito ay isang socialized pricing mechanism para sa mga marginalized customers na aprobado ng Energy Regulatory Commission.


  • Inter-Class Cross Subsidy Charge
  • Ito ay subsidy sa mga residential customers mula sa mga commercial at industrial customers.


  • R - Value Added Tax
  • Ito ay halaga na pupunta sa “kaban ng bayan” ayon sa RA 9337 bilang buwis sa serbisyo ng kuryente.


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    Features of EPIRA

    Salient Features of EPIRA
    Power Reform Act effective June 26, 2001
    Republic Act 9136
    Provides for the :
  • Privatization of the generation and transmission assets of the National Power Corporation.
  • Creation of Transmission Company (“TRANSCO”).
  • Creation of Power Sector Asset and Liabilities Management Corporation (“PSALM”).
  • Creation of an independent Energy Regulatory Commission (“ERC”).
  • Creation of Wholesale Electricity Spot Market (“WESM”).
  • Unbundling of electricity tariffs for transparency.
  • Features:
  • Unbundling of the Philippine Electricity Industry (PEI) into four sectors: generation [G], transmission [T], distribution [D], and supply [S]
  • G and S as businesses affected with public interest, shall be competitive and open
  • T and D as natural monopolies and public utilities or common carrier businesses for public service, shall remain as monopolies subject to the regulation of the Energy Regulatory Commission [ERC]
  • NPC generation assets will be privatized and sold to the private sector
  • Competition in G and S shall be introduced
  • Open access in T and D
  • Creation of the WESM or wholesale electricity spot market
  • Other Features :
  • Mandated P0.30/kWh rebates for all residential consumers
  • Condonation and assumption by the national government of all debts of NPC to at most P200B, also of all debts of cooperatives from NEA and other government agencies
  • Regulation :
  • “ERC” regulates the price of electricity from Generator to Distributor (wholesale rate) and from the latter to the consumers (retail).
  • “DOE” regulates the non-pricing activities.
  • “NEA” regulates the financial performance of electric cooperatives.
  • What is WESM?
  • Venue for trading electricity in real time
  • Transparency in price determination
  • Signal the real economic value of electricity in the market
  • Provide competition in generation
  • Least cost economic dispatch of power facilities
  • Empowerment of consumers
    Demand side bidding
    Customer choice of suppliers in the long run
  • Components of the Unbundled Rates:
  • Generation Charge
  • Transmission Charge
  • System Loss Charge
  • Distribution Charge
  • Supply Charge
  • Metering Charge
  • Lifeline Rate Subsidy
  • Cross Subsidy
  • Power Act Reduction (for residential only)
  • Universal Charge
  • Missionary Electrification
  • Environmental Charge
  • NPC Stranded Debts
  • NPC Stranded Contract Costs
  • DUs Stranded Contract Costs
  • Equalization of Taxes and Royalties

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    How Electricity Gets Into Your Home?

    The TRANSMISSION SUBSTATION. From generators to consumers, electricity must travel long distances. To travel efficiently, its voltage is increased to very high levels through step- up power transformer in the transmission substation.

    The TRANSMISSION LINES. From the transmission substation, electricity is brought to different towns through high voltage transmission lines.

    The DISTRIBUTION SUBSTATION. At the end of the high- voltage transmission line in town or city, bulk power or delivery point substation is connected. The power transformer in this substation lowers the voltage to subtransmission level.

    The DISTRIBUTION LINES. From the distribution substation, distribution lines go out to the streets to carry the electricity to different places where the consumers are located.


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    Fridge Facts

    The refrigerator is one of the largest energy users in the household. The refrigerator can account for as much as 15 – 20% of your home’s total energy usage. If your refrigerator is more than 15 years old, you’ll save on your electric bills if you replace it with a more efficient unit. Although a highly efficient model can cost higher than a more inefficient model, it may be a better buy in the long run.

    Refrigerators & energy use

    Most of the energy used by a refrigerator is used to pump heat out of the cabinet. A small amount is used to keep the cabinet from sweating, to defrost it, and to light the interior. The new energy efficient refrigerators have better insulation and seals, more efficient compressors, and more precise controls.

    Refrigerators run approximately a third of the time and cycle on and off at a rate that depends on cabinet insulation, the room temperature, maintenance, and how energy-wise you are in operating your refrigerator.

    The defrost method and energy efficiency

    Refrigerators are either manually defrosted, partially automatically defrosted whereby the freezer requires manual defrosting, or are automatically defrosted. Automatically defrosted models require about twice the electricity of manual-defrost models, but energy savings is lost if ice builds up by more than ¼ inch. If you’re not into defrosting, choose a model with automatic defrost.

    The door & peso bill tests

    Look for heavy door hinges that create a good door seal. Heat leaks into your refrigerator through the seals. Test them by closing the doors on a peso bill. The seal should be tight, so that the peso bill is hard to pull out. Test in several places around the doors. New seals are not inexpensive, so you may need to shop for one if your seals are bad.

    Ice cube trays, or ice maker and water dispenser

    An ice maker and through-the-door dispenser will increase your refrigerator’s energy use by 14 – 20% and will increase the initial cost.

    Energy efficiency tips

    Location :

  • Move the refrigerator if it is located near the stove or dishwasher, or in sunlight.
  • Leave at least a couple of inches for air to circulate.
  • Care and Cleaning :

  • Vacuum or brush off the condenser coils once a year. Unplug it first!
  • Clean the door seals. Use the peso bill test to make sure there are no leaks.
  • Regularly defrost refrigerators that have more than ¼ inch of ice in the freezer.
  • Routine Use :

  • Cover liquids and wrap foods you are storing. Don’t use paper wrapping.
  • Let food cool before putting in the fridge.
  • Defrost food in the fridge instead of the microwave to help cool your fridge.
  • Open the fridge as infrequently and briefly as possible. Make sure the door really closes.
  • If the fridge is almost empty, put in a few bottles of water to help store the cold.
  • Conversely, avoid overloading your fridge. Internal air circulation is important.
  • Turn off your spare fridge when you aren’t using it. Store it with child safety in mind.
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